Privacy Policy

Effective Date: 25 August 2025

Lone Star Children’s Therapy, Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you interact with our website, services, and forms.

Information We Collect

We may collect the following types of information:

  1. Personal Information – Name, address, phone number, email address, insurance details, and any other information you provide when completing forms or contacting us.
  2. Health Information – Information related to your child’s therapy, evaluations, or treatment (collected in compliance with HIPAA and applicable laws).
  3. Technical Information – IP address, browser type, device details, and usage data when you visit our website.

How We Use Your Information

We use the information collected to:

  1. Provide therapy services and manage your child’s treatment plan.
  2. Communicate with you regarding appointments, billing, or administrative needs.
  3. Process insurance and payment transactions.
  4. Improve our services and website experience.
  5. Comply with legal, regulatory, and insurance requirements.

How We Share Your Information

We do not sell your personal information. We may share information in the following ways:

  1. With medical professionals, insurers, and authorized third parties involved in your child’s care.
  2. With service providers who assist with billing, technology, or administrative operations (bound by confidentiality agreements).
  3. As required by law, court order, or government regulations.

HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) will only be disclosed as permitted or required by law. You have rights under HIPAA, including access to your records and the ability to request amendments.

Data Security

We implement appropriate technical and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

Your Rights

Depending on applicable law, you may have the right to:

  1. Access and request a copy of your information.
  2. Request corrections to your information.
  3. Request restrictions on how your information is used.
  4. File a complaint if you believe your privacy rights have been violated.

Children’s Privacy

Our services are directed to families and guardians. We collect information about children only with parental or legal guardian consent. We do not knowingly collect personal information from children without such consent.

Retention of Information

We retain personal and health information only as long as necessary to provide services and comply with legal requirements.

Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

Contact Us

For questions about this Privacy Policy or your privacy rights, please contact us at:

Lone Star Children’s Therapy, Inc.
Phone: (214) 490-7876
Email: info@lonestarchildrenstherapy.com